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Flight Levels Pocket Guide

When people hear about Flight Levels as 3 levels of interrelated goals: strategy level, end-to-end coordination level, and operational level, they cannot help but trying to map which current roles in the organisation should be at which levels. This is a misunderstanding because Flight Levels is not about organisational structure… but what is it really …

Coaching Self-organising Teams

Holding the space for a team to grow is the heart of team coaching.  Self-organising teams are, by their nature, a complex system.  Our role as team coaches is to help them create a coaching habit, freeing you up to help other coaches do the same! Join us to explore what helps teams achieve this nirvana-like state …

Running Scaled Retrospectives for Collective Improvements

Retrospectives are a chance for a team to come together to reflect on how they are working and identify small adjustments that will improve their practices. Teams grow through honest discussions to find specific solutions tailored to the needs of their work. Processes begin to evolve to fit the team and the team takes greater …

5 Universals of Change

As much as we want change to happen in a logical and structured way, it has never, and will never work that way. Since 2014, I’ve traveled to over 12 countries, trained thousands of change agents, and visited countless organizations. I wanted to find out how people were getting stuck with change, and what they …