When people hear about Flight Levels as 3 levels of interrelated goals: strategy level, end-to-end coordination level, and operational level, they cannot help but trying to map which current roles in the organisation should be at which levels.

This is a misunderstanding because Flight Levels is not about organisational structure… but what is it really about? This talk is an attempt to present a pocket guide of Flight Levels that can help you quickly get started in the right direction of the journey.