Today, organisations become increasingly culturally diverse. Diverse cross-cultural teams have members that bring unique experiences and different perspectives from a mixture of different cultural backgrounds. It is well understood that diverse cultural perspectives can lead to a wider range of creativity and drive innovation.

However, failing to consider fundamental cultural differences within a team is likely to lead to unhealthy conflict and frustration. Failing to integrate and leverage diverse cultural perspectives will almost certainly lead to teams wasting their potential.

Design thinking can be described as a process for creative problem solving. It has a human-centered core and encourages organisations to focus on the people they’re creating for, which leads to better products, services, and internal processes.

But why not apply this approach to map, bridge and integrate the cultural diversity found in teams and organisations? A few years after having these initial ideas, Glaudia Califano shares her experience experimenting with taking a Design Thinking approach to building great teams, and how this has helped in changing organisational structures and change management.

  • Format: Talk with Q&A
  • Video Tool: Zoom Webinar
  • Other Tools: Mentimeter & Zoom Chat