One of the big pain points in a company looking for transformation is that normally the destination it wants to reach is Business Agility, and even without understanding what and where to start it simply begins, with attempts that often take longer and/or higher cost to be performed. And one of the main reasons is that before they started they didn't really understand how the company works. Before taking off, understanding how the company operates is one of the main points for success with a better ROI and visualizing the situation(one of the 5 flight Levels activities ) is to observe how things really work in your company and after this understanding find the best point to start. Points that will systematically influence more parts/ areas of the organization. Visualizing the situation is essential to making the best flight to achieve Business Agility!